What is the NPP’s transaction fee? 

The NPP’s cashless parking service is designed to run on a cost-recovery basis. Based on our early calculations, we think that the transaction fee will be around 2p, worth 0.6% of a typical transaction.  

The costs that the NPP recovers have been worked out in consultation with local authority experts. It includes core operational costs, such as software maintenance and back-office staff. It also provides for the ongoing development of the platform to ensure new services become available.  

Transaction fees are never paid directly by the local authority/parking provider but are taken from the money paid by users before final reconciliation. 

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