How will cashless Service providers charge for their services? 

Historically, service providers have collected two fees for cashless parking – This will remain as before. 

For Users : A convenience fee – normally set as a fixed amount per transaction, and explicitly shown to users as an additional part of their bill.  

  • For Local Authorities: ‘Commission’ – normally charged by service providers to local authorities, and deducted from the posted tariff. This is normally held to cover procedural costs of transactions – for example fees to organisations such as VISA or WorldPay, payment processing or certification costs. 

Commission means that local authorities do not receive 100% of the posted tariff (as is the case with all other types of revenue collection). The NPP pilot has made a standard 2.5% allowance for commission costs, which broadly matches market practice.  

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