Can we as Local Authorities match the in-app price to a posted tariff?  

Many local authorities aim to ensure that the in-app price matches the posted tariff for a location, and historically have absorbed the costs of a service provider’s convenience fee in order to ensure parity. 

Many local authorities aim to ensure that the in-app price matches the posted tariff for a location, and historically have absorbed the costs of a service provider’s convenience fee in order to ensure parity. 

In order to achieve this: 

  • The local authority sets a commission rate that aims to cover all likely costs of cashless parking – both the traditional ‘commission’ costs associated with costs of transactions, and the more-visible convenience fee. It may choose to use the general advice provided by the NPP to help achieve this.
  • Service providers choose whether or not to match the posted tariff.
  • The NPP records which service providers do match the posted tariff, and makes this information available to the relevant local authorities, as well as to others such as price comparison sites

Based on the current range of pricing policies among service providers, it is likely that some users in this situation will secure parking for less than the posted tariff. In this case, the saving goes directly to the user.  

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